DeWALT USA Privacy Policy
Effective Date: February 22, 2025
At DeWALT USA, we’re committed to protecting your privacy while delivering the toughest tools in the industry. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit our website (www.dewaltusa.com), interact with us, or use our services. By engaging with our site, you agree to the practices outlined below.
1. Information We Collect
We may collect:
Personal Information:
Name, email address, phone number, and other details you provide via our Contact Form (e.g., for inquiries, support, or product questions).
Billing and shipping information if you purchase tools or accessories.
Non-Personal Information:
Browsing data (e.g., IP address, browser type, pages visited) collected via cookies or analytics tools.
Aggregate usage data to improve our site and products.
2. How We Collect Information
Directly from You: Primarily through our Contact Form when you reach out to us, or during purchases and account creation.
Automatically: Via website technologies like cookies and server logs as you navigate www.dewaltusa.com.
From Third Parties: Such as payment processors or shipping providers, to fulfill orders or services.
3. How We Use Your Information
We use your information to:
Respond to inquiries or provide support submitted via our Contact Form.
Process and ship orders for tools, storage, and jobsite solutions.
Enhance our website and product offerings (e.g., analyzing site performance).
Send transactional updates (e.g., order confirmations) or, with your consent, promotional content about DeWALT USA products.
Meet legal obligations or protect our rights.
4. How We Share Your Information
We do not sell or rent your personal information. We may share it with:
Service Providers: Third parties (e.g., payment processors, shipping companies) assisting with transactions or site operations, bound by confidentiality.
Legal Authorities: If required by law, court order, or to safeguard DeWALT USA’s rights, property, or safety.
Business Transfers: In case of a merger, acquisition, or asset sale, with appropriate protections in place.
5. Cookies and Tracking
We use cookies to improve your experience (e.g., site navigation, preferences). You can adjust cookie settings in your browser, though this may affect functionality. We may use analytics tools (e.g., Google Analytics) to collect non-identifiable usage data.
6. Data Security
We employ industry-standard measures (e.g., encryption, secure servers) to protect your information from unauthorized access, loss, or misuse. However, no online system is fully immune to risks, and we cannot guarantee absolute security.
7. Your Rights and Choices
Access and Updates: Request to review or update your personal information by submitting a request via our Contact Form.
Opt-Out: Unsubscribe from promotional emails using the link in any message or by contacting us.
Do Not Track: Our site does not currently respond to browser “Do Not Track” signals.
8. Retention
We keep your information only as long as needed for the purposes described (e.g., responding to inquiries, fulfilling orders) or as required by law. Afterward, we securely delete or anonymize it.
9. Children’s Privacy
Our website and services are not designed for individuals under 13. We do not knowingly collect personal information from children. If you suspect we have, please notify us immediately via our Contact Form.
10. Changes to This Policy
We may update this Privacy Policy periodically. The “Effective Date” above reflects the latest version. Continued use of our site after changes signifies your acceptance of the revised terms.
11. Contact Us
For questions, requests, or privacy concerns, please use our Contact Form
DeWALT USA
701 E Joppa Rd.
Towson, Maryland 21286
Website: www.dewaltusa.com
We aim to respond to all inquiries within 5 business days. Thank you for trusting DeWALT USA—built tough, from our tools to our privacy practices!